PRIVACY POLICY

Privacy Policy – The Wild Cup Coffee Roasters

At The Wild Cup Coffee Roasters, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order with us.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via trusted third-party payment gateways)

  • Order history and preferences

  • Website usage data (through cookies and similar technologies)

2. How We Use Your Information

Your information is used to:

  • Process, fulfill, and deliver orders

  • Share order updates, service messages, and promotional communications (if opted in)

  • Improve our website, products, and customer experience

  • Respond to customer support requests

  • Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

3. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Understand how visitors use our website

  • Personalize user experience

  • Improve site performance and marketing effectiveness

You can manage or disable cookies through your browser settings at any time.

4. Third-Party Services

We may use trusted third-party service providers for:

  • Payment processing (e.g., Razorpay, GoKwik, etc.)

  • Shipping and logistics services

  • Marketing, analytics, and website optimization

These partners are given access only to the information necessary to perform their services and are required to maintain confidentiality.

5. Data Security

We implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, misuse, loss, or disclosure.

6. Your Rights

You have the right to:

  • Request access to your personal information

  • Ask for correction or deletion of your data

  • Opt out of marketing communications at any time by using the “unsubscribe” link in our emails

For any privacy-related requests, please contact us at thewildcupcoffee@gmail.com.

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.

8. Governing Law

This Privacy Policy is governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of India.

📧 Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to reach out:

Email: thewildcupcoffee@gmail.com